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Coolposts  / Account and support

Contact support

Write to us at hello@coolposts.co.

Write to hello@coolposts.co. A person on our team reads every email and replies by email.

To help us answer faster

  • Write from the address you sign in to Coolposts with.
  • Tell us the brand and the network (for example, "Instagram on the brand My Coffee Shop").
  • Describe what you did and what you expected, and attach a screenshot if you can.
  • If a post failed, include its date and time.

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Updated October 7, 2026