Account security

Your Coolposts account opens every network of your brands, so it's worth protecting. Here's how to turn on two-factor sign-in, sign in with Google, and change or recover your password.

Turn on two-factor sign-in

With it, after your password Coolposts asks for a code from an authenticator app (Google Authenticator, 1Password, Authy…). If someone gets your password, it isn't enough to get in.

1. Click your name at the bottom of the side bar and open Personal information.
2. Under Two-factor sign-in, press Turn on, enter your password and press Continue.
3. Scan the QR code with your authenticator app (or type the key shown next to it).
4. Type the 6-digit code the app shows and press Turn on.
5. Save the 10 backup codes with Download or Copy and press I've saved them. They're only shown this once.

Each backup code works once, in case you lose your phone: when signing in, press Use a backup code. We email you each time one is used. New backup codes makes ten new ones and the old ones stop working. After five wrong codes in a row, you have to wait 15 minutes.

To switch it off, press Turn off and enter your password and a code from the app or a backup code. We email you when it's turned on and when it's turned off.

Continue with Google

On the sign-in screen, Continue with Google signs you in with your Google account. If you already have a Coolposts account with the same email, it's linked to it. If two-factor sign-in is on, you're still asked for the code.

If you created your account with Google, you don't have a Coolposts password yet: in Personal information, press Set password to choose one and also sign in with your email. Until then, changing your email or turning on two-factor sign-in doesn't ask for it.

Change your password

In Personal information → Password, enter your Current password and a New password (at least 10 characters) and press Change password.

If you forgot your password

1. On the sign-in screen, press Forgot password?.
2. Enter your email and press Send the link.
3. Open the link in the email (it works once and expires in an hour), choose the new password and press Save and sign in.

A new password doesn't skip two-factor sign-in: you're still asked for the code.